Refund policy
Thank you for shopping with us. Please read this before you place your order.
All sales are final. Our products ship directly from our supplier's warehouse, and the supplier doesn't accept returns. Because of that, we can't offer refunds, returns, or exchanges on any order once it has been placed.
Before you buy, please check the product details, sizing, colors, and your shipping address carefully. If you have a question about an item, email us at purenestp@gmail.com before ordering and we'll gladly help you choose.
Items can't be sent back to us or to our supplier. Any package returned without our agreement can't be accepted or refunded.
If something goes wrong with your order, such as a shipping delay or tracking that isn't updating, contact us at purenestp@gmail.com with your order number and we'll look into it for you.
By placing an order, you agree to this policy. Thank you for understanding.